Privacy Policy


Business Name: Castechpest.com

Castechpest.com (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you access or use our website, related services, and communication platforms (collectively, the “Site” or “Services”).

BY ACCESSING OR USING OUR SITE OR SERVICES, YOU AGREE TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.


1. Personal Information We Collect

We may collect various types of personal information, including:


2. How We Use Personal Information

We may use your information for:


3. How We Collect Personal Information

We may collect information:


4. Information Sharing

We may share your data with:


5. Mobile Messaging Privacy

If you opt into our SMS/mobile messaging (e.g., via Thryv):


6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

You can disable cookies via your browser settings, but some services may not work properly.

We may use Google Analytics. You can opt out at:
https://tools.google.com/dlpage/gaoptout/


7. Session Replay Technology

We may record your on-site behavior (clicks, scrolls, input) using session replay tools for quality control and customer service purposes. This data may be processed by a trusted third-party provider.


8. Chatbot Technology

If you use our chatbot, we collect:

This is used to enhance service and may be stored securely with a service provider.


9. Advertising and Online Tracking

We allow third parties to place ads and track interactions across devices using cookies, pixels, and IDs (e.g., Google Ad ID). They may combine this data across platforms for analytics and personalized ads.

To opt out of targeted ads:


10. Managing Preferences

To stop marketing emails, click “Unsubscribe” in any promotional message.
Note: You may still receive transactional messages related to your account.


11. Sharing Information Publicly

If you post on public areas of our Site (e.g., reviews, comments), others may view and use that information. We are not responsible for third-party use of any information you share publicly.


12. Security

We use commercially reasonable measures to protect your information. However, no system is completely secure. Transmission of data is at your own risk.


13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing them with your information.


14. Children’s Privacy

Our Site is not intended for individuals under 13 years old. We do not knowingly collect information from children. If we learn we have, we will delete it promptly.


15. International Data Transfers

All data is stored and processed in the United States. If you’re located outside the U.S., you consent to transferring and processing your data under U.S. law.


16. Notice to Canadian Residents

Under Canadian law, you have the right to access or correct your data and may withdraw consent at any time (subject to legal and contractual obligations). Contact us to request access or changes.


17. Changes to this Policy

We may update this Privacy Policy at any time. Changes are effective immediately upon posting. Please review it periodically.